fi777 Privacy Policy – Your Data, Your Rights

Introduction

This Privacy Policy ("Policy") describes how fi777 ("Platform", "we", "us", "our") collects, uses, stores, shares, and protects personal data provided by users ("you", "your") of the fi777 online casino and sports betting platform, accessible at fi777.bio. This Policy applies to all users of the fi777 platform, including visitors, registered account holders, and players in Bangladesh and elsewhere.

By accessing or using fi777, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, please do not use the fi777 platform. This Policy should be read alongside the fi777 Terms & Conditions, which together form the complete agreement governing your use of the platform.

Privacy at a Glance

1Information We Collect

fi777 collects personal data through several channels: directly from you when you register, use the platform, contact support, or complete transactions; automatically when you interact with the platform via your browser or mobile device; and in limited cases, from verified third-party sources such as payment processors. The categories of personal data we collect include:

• Identity Data: Full name, date of birth, nationality, and copies of identity documents submitted for KYC verification.
• Contact Data: Mobile phone number, email address, and any communication preferences you have set.
• Financial Data: Deposit and withdrawal history, payment method identifiers (e.g. bKash account number, Nagad number, bank account details), and transaction records. Full card or account numbers are never stored on fi777 servers.
• Technical Data: IP address, device type, operating system, browser type and version, session duration, pages visited, and click-stream data generated during your use of the platform.
• Gaming & Behavioural Data: Game session history, bet amounts, win and loss records, bonus usage, and responsible gaming tool settings associated with your account.

2How We Use Your Information

fi777 processes your personal data only for the purposes listed below. We do not process your data for any purpose that is incompatible with the original reason it was collected without first obtaining your explicit consent.

• To create and manage your fi777 account, verify your identity, and fulfil our KYC obligations.
• To process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment partners.
• To provide access to casino games, sports betting markets, live casino tables, and other platform features.
• To send transactional communications (account confirmations, deposit receipts, withdrawal notifications) and, where you have opted in, promotional offers and bonus notifications.
• To detect and prevent fraud, money laundering, underage gambling, and other activities that violate our Terms & Conditions or applicable law.
• To monitor and improve platform performance, personalise your experience, and conduct internal analytics that help us develop better features for Bangladesh players.

3Legal Basis for Processing

fi777 processes your personal data on one or more of the following legal bases, depending on the specific purpose:

4Sharing Your Personal Data

fi777 does not sell, rent, or trade your personal data. We share personal data with third parties only in the following limited circumstances:

• Payment Processors: bKash, Nagad, Rocket, Upay, and partner banks receive only the transaction data necessary to process your deposits and withdrawals. These processors are contractually bound to handle your data securely and may not use it for their own marketing purposes.
• Game Studio Providers: Certified game studios such as Evolution Gaming, Pragmatic Play, PG Soft, and Ezugi may receive your player session identifier to facilitate game loading and result recording. No additional personal data is shared with game studios beyond what is technically necessary.
• Legal Authorities: fi777 may disclose personal data to law enforcement agencies, regulatory bodies, or other government authorities where required to do so by applicable law, court order, or regulatory obligation. In all such cases, fi777 will share only the minimum data necessary to comply with the specific legal requirement.

All third parties who receive personal data from fi777 are subject to data processing agreements that require them to maintain appropriate security standards and use personal data only for the purposes for which it was shared.

5Payment Data and Financial Security

fi777 treats financial data with particular care. When you make a deposit via bKash, Nagad, Rocket, or a Bangladeshi bank, the transaction is routed through the payment provider's own secure infrastructure. fi777 records the transaction reference, amount, timestamp, and the anonymised identifier of the payment method (for example, the last four digits of a mobile number) for account management and anti-fraud purposes. Full payment credentials are never transmitted to or stored on fi777's servers.

fi777 monitors all financial transactions for signs of fraud, money laundering, and other financial crimes. Where suspicious activity is detected, the affected account may be temporarily frozen while an investigation is conducted. This is a security measure that protects all players and the integrity of the platform.

6Cookies and Tracking Technologies

fi777 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how players interact with our services. The following types of cookies are used:

• Essential Cookies: These cookies are strictly necessary for the platform to function. They enable core features such as session management, login state, and security tokens. Essential cookies cannot be disabled without breaking core platform functionality.
• Analytics Cookies: Analytics cookies help fi777 understand how players navigate the platform, which pages are most visited, and where technical issues may occur. This data is used in aggregated, anonymised form to improve the platform and is not linked to individual player identities.
• Preference Cookies: These cookies remember your language setting, display preferences, and other choices you have made on the platform so that you do not need to re-enter them on each visit.

Most mobile browsers allow you to control cookie settings through your browser or device settings. Please note that disabling essential cookies may prevent some or all platform features from working correctly. fi777 does not use cookies to serve third-party advertising.

7Data Retention

fi777 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. In practice, this means: account data is retained for the lifetime of your account and for a minimum period of five years after account closure to meet anti-money laundering record-keeping obligations; transaction records are retained for a minimum of five years from the date of the transaction; gaming session logs are retained for a minimum of three years; and marketing consent records are retained for as long as you remain opted in, plus two years following opt-out to demonstrate compliance.

When personal data is no longer required, fi777 securely deletes or anonymises it in accordance with our internal data disposal procedures. You may request early deletion of your personal data subject to legal retention requirements by contacting support.

8Security Measures

fi777 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data in transit between your device and fi777 servers; encryption at rest for sensitive stored data including identity documents and financial records; strict access controls ensuring that only authorised fi777 personnel can access personal data, and only to the extent required for their specific role; regular security audits and penetration testing of the fi777 platform infrastructure; and automated fraud detection and account monitoring systems that operate continuously.

While fi777 takes every reasonable precaution to secure your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights or freedoms, fi777 will notify affected users in accordance with applicable legal requirements and take immediate steps to contain and remediate the breach.

9Your Data Rights

As a user of fi777, you have the following rights in relation to your personal data. To exercise any of these rights, please contact fi777 support. fi777 will respond to all verifiable data rights requests within a reasonable timeframe and at no charge for standard requests.

• Right of Access: You have the right to request a copy of the personal data fi777 holds about you and information about how it is being used.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data held by fi777. For changes to sensitive fields such as name or date of birth, identity verification may be required.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purpose it was collected, where you withdraw consent, or where processing is unlawful. This right is subject to overriding legal obligations such as anti-money laundering record-keeping requirements.
• Right to Restrict Processing: You have the right to request that fi777 restrict the processing of your personal data in certain circumstances, for example while a rectification request is being assessed.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time by contacting support or updating your communication preferences in account settings. Withdrawal does not affect prior lawful processing.

fi777 will not discriminate against any user who exercises their data rights. Exercising a data right will not result in reduced service quality, account closure, or denial of any feature that the user is otherwise entitled to access.

10Protection of Minors

fi777 is strictly for adults aged 21 years and above. fi777 does not knowingly collect personal data from individuals under the age of 21. If you believe that a minor has registered an account or provided personal data to fi777, please contact support immediately. Upon confirmation, fi777 will delete all personal data associated with the minor's account and close the account without delay. fi777 employs age verification procedures at registration and reserves the right to request proof of age at any time.

11Third-Party Links and Services

The fi777 platform may reference or integrate with third-party services such as game studio platforms and payment gateways. These third-party services operate under their own privacy policies and fi777 is not responsible for their data practices. fi777 recommends that you review the privacy policies of any third-party service you interact with. fi777 does not include third-party advertising networks or social media tracking pixels on its platform.

12Changes to This Privacy Policy

fi777 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When material changes are made, fi777 will notify registered users by email or by displaying a prominent notice on the platform prior to the changes taking effect. The updated Policy will carry a revised "Last Updated" date at the top of this page.

Your continued use of the fi777 platform after the effective date of any Privacy Policy update constitutes your acceptance of the revised Policy. If you do not agree with a material change, you may request account closure by contacting support.

13Contact and Privacy Enquiries

If you have any questions about this Privacy Policy, wish to exercise a data right, or have a concern about how fi777 has handled your personal data, our support team is available 24 hours a day, 7 days a week via live chat on the platform.

You may also reach us by email at: [email protected]